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Senior Data Scientist- Customer Obsession - Uber

5 years Bengalore Best in industry

Full-time

Key Skills
Data Science
Job Description

Customer Obsession Data Science team is looking for world class data scientists to join the team, a group responsible for ensuring every Uber customer support experience is world-class. Specifically, this team works to build self-service technology and process that's deeply integrated with the Uber customer support experience, making it easy for our customers and customer support representatives to get to the right outcome, faster. We are also responsible for building the models and algorithms that help Uber customers answer their own questions or, even better, avoid the need for a customer support experience at all. Knowledge of underlying mathematical foundations of statistics, machine learning, economics, and analytics. Experience with exploratory data analysis, statistical analysis and testing, and model development. Strong experience using Python or R and SQL/Spark and to work efficiently at scale with large data sets. Experience in building and evaluating algorithms and optimizing for performance in production. Experience with NLP is a plus but not required.

About Company

Baner IT park,

Pune Maharashtra 411045

hr@insideaiml.com

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